Privacy Policy

This Privacy Policy describes how Softviely collects, uses, and discloses your personal data whenever you browse our website or place an order for our home drinkware products.

Softviely is owned and operated by Dongguan Yuhang Information Technology Co., Ltd.

Information We Collect

We may gather contact particulars, billing and delivery addresses, order-related records, device-specific details, and website-behaviour analytics. This data covers both information you actively submit and data automatically generated during your interaction with our online store.

How We Use Information

Your personal data will be used to complete order processing and fulfilment, deliver timely customer assistance, maintain platform operation and reinforce website security, mitigate fraudulent transactions, satisfy statutory legal requirements, and send you product news about Softviely home drinkware where you have given appropriate permission.

Service Providers

To maintain normal store operations, your data may be handled by Shopify as well as our vetted third-party collaborators covering payment processing, logistics distribution, data analytics, and customer-support services. These external parties process personal information subject to their own service agreements and local data-protection legislation.

Your Choices

Subject to relevant law, you hold rights to apply for access to, revision of, or removal of your stored personal information. You can also stop receiving marketing communications at any time via the unsubscribe link included within our promotional emails.

Contact Us

Should you hold any enquiries, worries, or applications related to personal-data protection, please reach out to us:

Customer Support Email: service@softviely.com

Legal Company Name: Dongguan Yuhang Information Technology Co., Ltd.

Registered Address: Unit 02, Room 406, Building 4, No.2 Yiran Road, Songshan Lake Park, Dongguan City, Guangdong Province, China