Terms of Service
Overview & Scope
These Terms of Service regulate your access to and use of the Softviely official website, as well as all product purchase transactions completed through our store. Softviely is owned and operated by Dongguan Yuhang Information Technology Co., Ltd. By browsing our website, placing orders, and purchasing our home drinkware products, you acknowledge and agree to abide by these terms and all applicable local laws and regulations.
Store Use
You may use our platform only for legitimate personal shopping and browsing purposes. All product inventory, detailed descriptions, and pricing information for our household water cups and home lifestyle drinkware are subject to adjustment at any time before your order is officially confirmed and processed.
Orders and Payment
Submitting a checkout order counts as a formal purchase request for Softviely home drinkware products. A valid sales agreement takes effect only after we verify and approve your order for fulfillment. We reserve the right to cancel or restrict any order in cases of system pricing errors, abnormal transaction risks, suspected fraudulent behavior, or insufficient inventory. In such scenarios, we will issue timely notifications and complete full refunds for affected orders.
Product Representations
We strive to present the most accurate images, sizes, colors, and functional details of our home water cups and drinkware series. Please understand that minor color deviations and subtle detail differences may exist in physical products due to varying device screen resolutions, display settings, and ambient lighting conditions across different devices.
Liability
These Terms of Service will not restrict, exclude, or override any statutory consumer rights, legal protections, and remedies granted to you by applicable local laws, which shall remain fully valid and enforceable.
Contact Us & Corporate Information
For any inquiries, doubts, or suggestions regarding these Terms of Service, please feel free to reach out to our official customer support team:
Customer Support Email: service@softviely.com
Legal Company Name: Dongguan Yuhang Information Technology Co., Ltd.
Registered Address: Unit 02, Room 406, Building 4, No.2 Yiran Road, Songshan Lake Park, Dongguan City, Guangdong Province, China