Terms of Use

These Terms of Use govern your access and overall usage of the official Softviely website, separate from the transactional terms that apply to product orders and purchases on our store. Softviely is owned and operated by Dongguan Yuhang Information Technology Co., Ltd. By browsing and interacting with our platform, you acknowledge and agree to abide by these terms.

Permitted Use

You may browse and use our website solely for personal, non-commercial shopping and reference purposes related to our home drinkware and household water cup products. Users are prohibited from large-scale data scraping, bypassing site security restrictions, testing system vulnerabilities, impersonating other users, submitting false or misleading information, or interfering with other visitors’ website access and experience.

Accounts & Submissions

You are fully responsible for protecting your account login information and ensuring that all content you submit on our platform is accurate, lawful, and appropriate. Please refrain from uploading or sending sensitive personal confidential data. We reserve the right to restrict or suspend your account access if we detect unauthorized use, security risks, or improper platform usage.

Links & Third-Party Services

Our website may contain embedded third-party payment gateways, social media plugins, analytics tools, and logistics-related services. All external platforms operate under their own independent terms of service and privacy policies. Softviely has no control over third-party content, services, or operational status and assumes no corresponding liability.

Website Availability & Content

We reserve the right to perform system maintenance, interface updates, function adjustments, or temporarily suspend website services at any time without prior notice. All product descriptions, images, and content displayed on the Softviely website are for general consumer reference only and do not constitute professional industry guidance.

User Feedback

When you voluntarily submit product suggestions, store feedback, or creative opinions about our home drinkware products, you authorize Softviely to freely use and reference such feedback for product optimization and store improvement without additional compensation. You retain all non-transferable legal rights to the original submitted content.

Contact Us & Corporate Information

For inquiries regarding these Terms of Use, website malfunctions, unauthorized usage, or other platform-related issues, please contact our support team or refer to our corporate details below:

  • Customer Support Email: service@softviely.com

  • Legal Company Name: Dongguan Yuhang Information Technology Co., Ltd.

  • Registered Address: Unit 02, Room 406, Building 4, No.2 Yiran Road, Songshan Lake Park, Dongguan City, Guangdong Province, China

  • Brand Name: Softviely